To find and reprint a CC receipt with the customer’s signature using the last 4 digits of the CC, follow these steps:
1. On the POS App: Navigate to page 3 and select Batch History.
2. In Batch History:
- Choose the date when the ticket was paid.
- Note: The “To Date” should be selected as the day after the payment date. Then, click Search Selected Date.
- Example: If the ticket was paid on 06.16, you should search from 06.16 to 06.17.
- Next, click the button with the three horizontal lines icon for each batch to access Batch Detail.
3. In Batch Detail:
- Enter the last 4 digits of the CC used for the payment and click Search.
- Select the ticket and click the button with the three horizontal lines icon to access Ticket Detail.
4. Print the Receipt:
- Click the Print Merchant & Sale receipts button. The printer will then print the ticket with the customer’s signature.
