How to Set Up Auto Print for Sales Receipts for In-House QR Code Orders?

This guide provides step-by-step instructions to configure automatic printing of sales receipts for in-house QR code dine-in orders. Follow these steps to ensure your POS system is set up correctly.

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Step 1: Open the POS Dashboard

1. Log in to the POS Dashboard using your admin account.
2. Ensure you have admin permissions to access and modify settings.

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Step 2: Navigate to Settings

1. On the POS Dashboard, locate and click on the Settings option in the navigation menu or sidebar.

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Step 3: Open Configurations

1. Within Settings, click on the Configurations menu.
   • This section allows you to customize various operational settings for your POS system.

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Step 4: Access the QR-Code Dine-In Tab

1. In the Configurations page, locate and click the QR-Code Dine-In tab.
   • This tab contains all the settings related to dine-in orders made through QR codes.

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Step 5: Configure Sales Receipt Printing

1. Scroll down to the Sales Receipt Printers section.
2. Set the Sales Receipt Count:
   • Default Value: 0 (This means no sales receipt will print automatically).
   • Enter a value greater than 0 to specify the number of copies to be printed automatically.
3. Select a Printer:
   • Choose a printer from the dropdown list to designate where the receipts will be printed.

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Step 6: Save Your Configuration

1. After entering the necessary details:
   • Click the Save button at the bottom of the page.
2. A confirmation message will appear indicating that the settings have been updated successfully.

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Step 7: Test the Setup

1. Place a test QR code dine-in order.
2. Verify that the sales receipt prints automatically:
   • Ensure the number of copies matches the value you configured.
   • Confirm the printer you selected is being used.

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Troubleshooting Tips

If receipts are not printing:

• Check Printer Connection: Ensure the printer is connected and online.
• Verify Printer Selection: Double-check the printer chosen in the dropdown menu.
• Confirm Receipt Count: Make sure the Sales Receipt Count is not set to 0.
• Printer Setup: Review the printer setup in the Device Settings tab.