Introduction When a guest pays by credit card, you can choose whether the guest may type card details by hand on the payment terminal or on the POS. This article shows you how to set Allow Manual Card Entry On Terminal and Allow Manual Card Entry On POS. Version Support Product / Module Supported Version […]
Introduction If your store uses Dual Pricing, the Guest Check prints the Credit Card price. This article shows you how to use the Do not print option, which keeps the Cash amount off the Guest Check. Version Support Product / Module Supported Version POS Dashboard POS Server 2026.10.14 POS POS Server 2026.10.14 Note: If you […]
Introduction Sometimes a prep ticket is lost after a guest has already ordered and paid. This article shows you how to resend the paid items to the prep printers or KDS, so the kitchen can prepare them again. Version Support Product / Module Supported Version POS (Ticket Details) POS Server 2026.10.14 Note: If you do […]
Introduction You can limit how long guests can order through QR Code Dine-In. The timer starts when the guest submits their first order, and ordering stops when it runs out. This article shows you how to set the time limit and the last call warning in BLogic View, and what your guests will see on […]
Introduction This article explains how to show the seat number on tickets that were split by seat. When a check is split By Seat, every child ticket shows only the table name, which makes it hard to tell one guest’s ticket from another. With this setting turned on, each ticket clearly shows which seat it […]
Introduction This article shows you how to customize how the Customer Name looks on the Prep Receipt and how to show or hide the Server Name. You will learn where to find these settings in POS Dashboard and how they affect tickets printed in the kitchen. These options help your kitchen staff read customer names […]
Introduction This article shows you how to turn on the Surcharge Program and set up the surcharge notes your customers see on POS, QOrder, and Kiosk. You will learn where to configure the surcharge, how to customize the notice shown before payment, and how to control the note printed on receipts. A clear surcharge notice […]
Introduction This article explains how to turn on Split long tickets across columns on your KDS and how to read a ticket after it has been split. When this option is on, a long ticket continues in the next column, so kitchen staff can see every item without scrolling inside the ticket. Version Support Product […]
Introduction This article explains how to turn on the Combine same items setting for your Kitchen Display System (KDS). When enabled, identical items on a ticket are shown as a single line with a total quantity, so your kitchen staff can read orders faster during busy service. You will learn how to enable the setting […]
Introduction This article explains how to stop employees from ending a meal break or rest break too early. You will learn how to turn on the Break Rules setting in POS Dashboard, choose how many minutes each break must last, and what employees see on POS and QOrder when they try to return too soon. […]