Introduction This article shows you how to handle a customer appointment from start to finish on the POS Dashboard. You will learn how to create a new appointment, pick services and add-ons, assign an employee, check the customer in, complete the services, and take payment. Using this flow keeps your front desk organized and makes […]
Introduction This article shows you how to set up automated rating requests for your customers, redirect happy customers to leave a Google Review, and reply to reviews from one place. You will learn how to configure the SMS and Email channels, set up auto-reply messages, and read the Rating & Review report. Collecting feedback automatically […]
Introduction This article explains how to use the Print By Sale Type setting in your Prep-Printer configuration. With this setting, you can control which types of orders (Sale Types) each kitchen printer will receive prep tickets for — so each station only prints what it needs. For example, you can set one printer to only […]
Introduction This article explains how to set up a Loyalty Program in your POS Dashboard, including how customers earn reward points and how they redeem those points for rewards. You will also learn how to manually adjust a customer’s reward points. This feature helps you build repeat business by rewarding customers for purchases and visits. […]
Introduction This article explains how to configure and use the BLogic Kitchen Display System (KDS) V2. You will learn how to connect your KDS to a server, adjust display settings, and manage tickets — including marking items done, opening notes, and submitting completed orders. KDS V2 helps your kitchen team track and process orders faster […]
Introduction This article explains how to enable the Quick Checkout feature for your Online Ordering store. When turned on, customers skip the “Confirm Your Order Details” step and go directly to the Checkout page — making the ordering process faster and more streamlined. This setting applies to both Pickup and Delivery orders. Version Support Product […]
Introduction This article explains how to set up your restaurant’s table layout using the Full Service Layout feature in BLogic POS Dashboard. You will learn how to create seating areas, add table symbols to a floor plan grid, configure area settings such as gratuity fees, and resize tables to match your actual floor plan. This […]
Introduction This article explains how to view, add, edit, and delete time entries in BLogic View. You will learn how to manage employee clock-in/clock-out records and make manual adjustments when needed. Accurate time entries help ensure correct payroll calculations and staff labor reports. Version Support Product / Module Supported Version BLogic View 2026.06.10 Note: If […]
Introduction This article covers everything you need to know about the Customer Survey feature. You will learn how to configure the survey form in BLogic View, how customers see and submit the form on Online Ordering, and how to review and export submitted survey responses. This feature helps you collect customer feedback directly at the […]
Introduction This article explains how to set up and use the separate COMP/Payout receipt feature on your POS system. You will learn how to enable automatic printing of COMP and Payout items on their own dedicated receipt after payment, and how to reprint it later from the Paid Ticket screen. This feature makes it easier […]