Table of Contents
How to View All Tickets
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To view all tickets within the system, follow these steps:
- Access Settings:
- Locate the footer of the start screen.
- Click five times on the footer. This will unlock access to the settings menu.
- Open Batch Manager:
- From the settings menu, click on Batch Manager. This will direct you to the Batch Manager interface where all tickets are managed.
- View Tickets:
- In the Batch Manager, a table displaying all successfully paid tickets will appear. Each entry will show relevant details such as ticket number, date, total amount, and status.
Settle Batch Manually
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To manually settle the batch of tickets:
- Locate the Settle Option:
- On the Batch Manager page, look for the button labeled Settle this batch.
- Execute the Settlement:
- Click on the Settle this batch button. This action will process all tickets in the batch, finalizing their status and ensuring that the transactions are recorded in the system.
- Confirmation:
- A confirmation message will appear once the batch has been successfully settled. Ensure you check this message for any errors or issues that may require attention.
View Detailed Ticket
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To access detailed information about a specific ticket:
- Select a Ticket:
- In the Batch Manager, browse through the list of tickets and select the one you wish to view by clicking on it.
- View Ticket Details:
- Once selected, detailed information about the ticket will be displayed. This includes:
- Ticket Number: Unique identifier for the ticket.
- Customer Information: Name and contact details of the customer.
- Items Purchased: A list of items included in the ticket, along with their individual prices.
- Total Amount: The total cost of the ticket.
- Payment Status: Indicates whether the ticket has been successfully paid or is still pending.
- Once selected, detailed information about the ticket will be displayed. This includes:
Note on Ticket Statuses
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The system categorizes tickets into three statuses, which are color-coded for easy identification:
- Normal Ticket (Black): Indicates a regular ticket that has been successfully processed.
- Sale Ticket (Gray): Represents a ticket that has been marked as a sale, possibly indicating a special promotion or discount.
- Voided Ticket (Red): Indicates that the ticket has been voided and is no longer valid.
Status | Color | Description |
---|---|---|
Normal Ticket | Black | A regular ticket that is active. |
Sale Ticket | Gray | A ticket associated with a sale. |
Voided Ticket | Red | A ticket that has been cancelled. |
Void Ticket
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To void a ticket, follow these steps:
- Select a Normal Ticket:
- From the list in the Batch Manager, identify and click on a normal (black) ticket that you wish to void.
- Access Ticket Details:
- The detailed view of the ticket will open, displaying all relevant information.
- Initiate the Voiding Process:
- Click on the Void button. This action will prompt a confirmation dialogue to ensure that you wish to void the ticket.
- Confirm Voiding:
- Confirm the action in the dialogue box. Once confirmed, the ticket will be marked as voided and will change its status to red in the list.
- Check for Confirmation:
- After voiding the ticket, a confirmation message should appear to indicate that the ticket has been successfully voided.