How to Set Up and Use Dynamic QR-Code Orders Without Waitlist?

This guide provides detailed instructions for configuring and utilizing the dynamic QR-code functionality in the BLogic Wait & Order system without requiring a waitlist.

1. Configuring the Dynamic QR-Code (Waitlist Optional)

Steps to Enable Dynamic QR-Code:

1. Open the POS Dashboard and navigate to Settings.
2. Select Configurations, then go to the QR Code Dine-In tab.
3. Locate the section labeled Order with BLogic WaitAndOrder.
4. Check the option Enable Dynamic QR (Waitlist Optional).

Result: When this configuration is enabled, users can generate dynamic QR-codes for tables without creating a waitlist.

2. Using Dynamic QR-Codes Without a Waitlist

Steps to Use:

1. Open the BLogic Wait & Order app.
2. Navigate to the Table Layout screen.
3. Select a table in the Vacant (black) status.
4. If the Dynamic QR (Waitlist Optional) configuration is enabled, a dialog box will appear asking to confirm the generation of a QR code for the selected table.
   • Click Yes to generate the dynamic QR-code.
   • The system will automatically print a QR-code for the table.
5. The table’s status color will change to orange, indicating it is now serving for an In-house QR-code.

Select a table, such as Table 607, in the Vacant (black) status.

A confirmation dialog box will appear asking to confirm the generation of a QR code for the selected table.

• Click Yes to generate the dynamic QR-code.
• Upon successful creation, the system will automatically print a QR-code for the table.

The table’s status color will change to orange, indicating it is now serving for an in-house QR-code.

Follow-Up Actions:

After generating the QR-code, you can proceed with the following actions:

Update Guest Details:

1. Select the table where the QR-code was generated.
2. A sidebar will appear with sections for:
   • Guest Details
   • Waitlist Details
   • Seating Details
3. Under Guest Details:
   • Click the Edit (pencil icon) to update the guest’s name and phone number.

Edit Waitlist Details:

1. In the same sidebar, locate the Waitlist Details section.
2. Click the Edit (pencil icon) to change the number of guests.

Change Tables:

1. To move the guest to a different table, select the Change Table option.
2. Follow the on-screen instructions to assign the guest to a new table.

Additional Notes:

• The dynamic QR-code allows guests to order directly from the table without requiring a manual waitlist entry.
• Ensure the printer is properly configured to automatically print the QR-code after generation.

By following these steps, you can effectively utilize the dynamic QR-code feature to streamline operations and enhance customer experience without requiring a waitlist.