How to Integrate Online Order DSPs with BLogic POS?

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blogicsystems Software Guides, Point of Sale

Introduction

This step-by-step guide is designed to help support agents and restaurant operators successfully integrate BLogic POS with an online ordering integration platform that connects to delivery service providers (DSPs) such as Uber Eats.

The integration simplifies the connection process and enables restaurants to manage online orders directly through their POS system. This guide walks you through store setup, account linking, and order testing to ensure everything functions correctly.

Table of Contents

  1. Store Configuration in Blogic License Dashboard
  2. Create an Integration Account
  3. Connect BLogic POS to the Integration Platform
  4. Select the Correct Store
  5. Verify Integration and Menu Sync
  6. Integrate with a Delivery Platform (e.g., Uber Eats)
  7. Place a Test Order on Uber Eats
  8. Frequently Asked Questions (FAQ)

1. Store Configuration in BLogic License Dashboard

To begin, ensure your store is properly set up within the BLogic system:

Setup on Blogic License Dashboard

(Contact your Agent or Support Team to enable this feature.)

  1. Select the store you wish to integrate.
  2. Navigate to the 3RD Party tab.
  3. Enable the integration option.
  4. Choose the appropriate Timezone for the store.

Ensure the following required fields are completed:

  • Street Address
  • City
  • State
  • Zip Code
  • Email Address
  • Phone Number

Note: When processing Online Orders through DSPs with BLogic POS, please ensure that the store’s setup has opened the port for the Public IP.

2. Create an Integration Account

Once store settings are configured:

  1. Visit the integration platform at: https://blogic.streamorders.com/welcome
  2. Click Sign Up to create a new account.
  3. Choose Restaurant as the business type.
  4. Enter the Business Name.
  5. Complete the sign-up process by confirming your email if prompted.

3. Connect BLogic POS to the Integration Platform

After creating an account:

  • Log in to your integration account.
  • From the dashboard, choose BLogic as the POS provider.
  • Click Connect POS.
  • You will be redirected to the BLogic login form.
  • Log in using your BLogic View Account credentials.
  • A permission screen will appear outlining the data access request.
  • Click Allow to authorize the connection.

4. Select the Correct Store

Once authentication is successful:

After authentication:

  • A list of stores associated with your BLogic account will appear.
  • Select the specific store you wish to integrate.
  • Click Continue to finalize the store selection.

5. Verify Integration and Menu Sync

After connecting your POS:

How to display your menu on the Integration Platform

To have your menu appear on the Integration Platform, you will need to configure the menu settings on the POS Dashboard. Please follow these steps:

  1. Go to POS Dashboard > Products > Category/Items.
  2. Select the category that you want to display on the platform.
  3. Click the three-line (hamburger) button to open the category detail settings.
  4. Choose the Visibility by Sale Types tab.
  5. Scroll down and check the checkbox for the Sale Type: Otter & Third-Party Delivery App.
  6. Click Save to apply the changes.
  • The system will attempt to pull your store’s menu from BLogic.
  • Navigate to:
    Settings > Locations & Integrations
  • Click the BLogic icon to view store details.
    • Confirm the following information:
    • Store Name and Address
    • Timezone
    • Contact Information

Make sure both Pickup and Delivery options are enabled.

If no menu appears, confirm that all POS data is complete and synced.

6. Integrate with a Delivery Platform (e.g., Uber Eats)

To add a delivery service provider:

  • From the integration dashboard, click the Add (+) button next to “Delivery Platforms.”
  • Select your desired provider (e.g., Uber Eats).
  • If prompted to subscribe, you may enter test payment info for setup/testing purposes.
  • Once connected, click Publish All to sync your menu with all linked DSPs.

7. Place a Test Order on Uber Eats

To confirm that the integration works:

  • Log in with a test customer account.
  • Search for your store.
    • If it does not appear, adjust the delivery location to match your store’s address.
  • Place a test order.
  • Confirm the order appears in the BLogic POS system.

8. Frequently Asked Questions (FAQ)

Q1: Why can’t I find my store on Uber Eats during testing?
A: Make sure your store address is correct and your menu has been published. Try updating the location setting on Uber Eats to your store’s address.

Q2: What if the POS doesn’t receive the order?
A: Confirm the correct store was selected, that permissions were granted, and Pickup/Delivery options are enabled.

Q3: Can I integrate multiple stores?
A: Yes, as long as each store is enabled for integration in the 3RD Party settings and all required information is filled out.

Q4: Do I need to publish the menu after integration?
A: Yes. Use the Publish All option to make sure your menu is visible on all connected platforms.

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