How to Set Up Special Instructions for Orders

Step 1: Access License Settings

1. Open the License section in your POS system.
2. Select the store you wish to configure.

Step 2: Navigate to Online Ordering Settings

Click on the Web Online Ordering tab.

Step 3: Configure Special Instructions

1. Scroll down to the Special Instructions section.
2. You will find two options:
   • Enable Show Special Instruction – Item Detail:
     • Check this option to allow customers to enter notes for specific items when selecting them.
   • Enable Show Special Instruction – Checkout Page:
     • Check this option to allow customers to enter notes for the entire ticket (ticket note) during checkout.
3. In this section, you will find two fields where you can provide guidance for customers on how to enter their notes.

Step 4: Save Changes

Click Save to apply your settings.