This article explains how to set up and utilize the Category Discount – Fixed Amount Mode feature. You’ll learn how to configure a fixed amount discount for specific product categories and how the system applies these discounts during sales.
Version Support
This guide supports the following versions:
- POS: v7.2025.07.16
- QOrder: v11.1
- Kiosk: v7.2025.07.16
Table of Contents
- Introduction to Category Discount – Fixed Amount Mode
- Configuring Category Discount – Fixed Amount Mode
- How Category Discounts Are Applied
- Frequently Asked Questions (FAQ)
1. Introduction to Category Discount – Fixed Amount Mode
The Category Discount – Fixed Amount Mode is a powerful feature designed to boost sales and enhance customer experience through promotions. It allows you to apply a fixed discount amount (e.g., $2 off per item) to products within a specific category once a minimum quantity of items from that category is purchased.
For example, if a customer buys 3 or more items from the “Bits & Sweet Treats” category, each eligible item could receive a $2 discount.
2. Configuring Category Discount – Fixed Amount Mode
You can configure this feature through the POS Dashboard.
2.1. Accessing Discount Settings
- Navigate to Settings on the POS Dashboard.
- Select Discount.
- Choose Category Discount Scheme.
2.2. Setting Up the Discount Scheme
Here’s how to set up your fixed amount category discount:
- Select Category: From the “CATEGORY DISCOUNT LIST,” select the desired category (e.g., Bits & Sweet Treats).
- Discount Name: Enter a descriptive name for your discount scheme (e.g., Bits & Sweet Treat).
- Start Date & End Date: Set the active period for the discount.
- For example, Start Date: 7/16/2025, End Date: 7/16/2025.
- Note: Ensure your start and end dates are correctly set. If the discount doesn’t apply, check these dates first.
- Discount Type: Select Discount amount per item and enter
value. - Discount Amount: Input the fixed discount value (e.g.,
$1.00). This is the amount that will be deducted from each eligible item.- Warning: Double-check this value to prevent incorrect discounts.
- Minimum Quantity: In the “Discount only if purchased quantity is” field, enter the minimum number of items a customer must buy from the category to trigger the discount (e.g.,
3.00or more). - Description (Optional): Add any relevant notes about the discount scheme.
- Enable: Check the Enable box to activate the discount.
- Click Save to apply your changes.
3. How Category Discounts Are Applied
Once configured, the system automatically applies the discount during a transaction based on the defined logic.
3.1. Eligibility Check
The system performs the following checks:
- It counts the total quantity of items belonging to the selected category in the current order.
- If this total quantity meets or exceeds the Minimum Quantity set in the discount scheme, the discount is activated.
3.2. Discount Application Logic
When the conditions are met, the discount is applied to each eligible item as follows:
- Primary Item Price First: The discount is first applied to the main item’s price. The item’s price will not go below $0.
- Example: If an item costs $5 and the discount is $2, the new price is $3.
- Modifiers (If Applicable):
- If any discount amount remains after reducing the main item’s price to $0, and if the configuration includes modifiers, the remaining discount is then applied to the modifiers.
- Negative Priced Modifiers: Modifiers with negative prices will not have the discount applied (their price remains unchanged).
- Positive Priced Modifiers: Discounts are applied to positive-priced modifiers in the order they appear, reducing their price down to a minimum of $0.
- Exclusions: Items priced at $0 (including their modifiers) are not eligible for any discounts.
Example Scenario:
If the “Bits & Sweet Treats” category discount is set to $1.00 per item with a minimum quantity of 3, and a customer orders 3 items from this category, the POS system will automatically show a total discount of $3.00 applied to the order, like the -3.00 shown on the screen.
4. Frequently Asked Questions (FAQ)
Q1: Why isn’t my Category Discount applying?
A1: First, check the Start Date and End Date in your discount configuration to ensure the scheme is active. Also, verify that the customer has purchased the Minimum Quantity of items required from the specified category. Finally, confirm the Enable box is checked for the discount scheme.
Q2: Can I set up a percentage-based category discount instead of a fixed amount?
A2: Yes, the Category Discount feature also supports percentage-based discounts. When setting up the scheme, select “Discount percent per item” and enter the desired percentage instead of a fixed amount.