Understanding your shift report is crucial for tracking sales, tips, and cash drawer accuracy. Below, we’ll break down each section of the shift report to help you interpret its data effectively. A.Summary This section provides an overview of key sales and payment metrics for the shift. Ticket Count The total number of tickets (orders) processed […]
This guide walks you through uploading images for menu items on your KIOSK. Follow the steps below for a smooth process. Steps to Upload Images for Menu Items 1. Open POS DashboardLog in to your POS Dashboard. 2. Navigate to Products 3. Select the Desired Category 4. Locate the Item 5. Open Item Details 6. […]
In this article, you will learn a step-by-step process for executing a Batch Settlement on your Handheld POS. Here are the steps: Step 1 From your main screen, find “QOrder” and click on it. Step 2 From your Handheld POS main screen, click on Batch Manager. Step 3 You will see a screen similar to […]
Steps to Partial Refund an Item on a Ticket 1. Open the Point of Sale (POS) SystemLaunch your POS system and ensure you’re logged in with the appropriate permissions. 2. Access Paid Tickets 3. Select the Ticket to Refund 4. Initiate Refund Process 5. Refund Screen Overview 6. Choose Items to Refund 7. Review and […]
This guide explains how to configure your POS Dashboard to allow customers to view the menu online without placing orders or making payments. Step 1: Setup on the POS Dashboard Step 2: Preview on Web Order This setup ensures customers can browse the menu online without interacting with the ordering or payment processes. If you […]
This guide provides step-by-step instructions to personalize the appearance of your web order interface with custom colors and enable multilingual support. Learn how to configure primary and secondary theme colors to match your brand and set up a secondary language (currently supporting Chinese) to cater to a diverse customer base. Enhance your online ordering experience […]