January 2025

Introduction The BLogic Wait & Order App is designed to enhance restaurant service efficiency by managing waitlists, assigning tables, and tracking table activities seamlessly. With the Dynamic QR Code feature, customers can scan a static QR code to join the waitlist and interact with a dynamic QR code once assigned to a table, streamlining the […]

Continue Reading  

When employees clock out, they might see a details screen requesting additional information. If this step is unnecessary for your business, the POS system allows you to skip the clock-out details screen to simplify the process. This guide explains how to set up the feature on the POS dashboard and how it works. A. Setting […]

Continue Reading  

We’re excited to introduce the new “Submit Order Without Payment” feature for web online ordering! This feature gives stores the flexibility to allow customers to place orders online without requiring immediate payment, making the ordering process more adaptable to business needs. Below, we’ll guide you through how to set up this feature on your POS […]

Continue Reading  

This guide provides step-by-step instructions for setting up and selling items by weight using the POS Dashboard and POS system. A. Setting Up in the POS Dashboard B. Selling Items by Weight on the POS C. Advanced: Allow Editing Tare Weight During Sale By following these steps, you can effectively set up and sell items […]

Continue Reading  

Understanding your shift report is crucial for tracking sales, tips, and cash drawer accuracy. Below, we’ll break down each section of the shift report to help you interpret its data effectively. A.Summary This section provides an overview of key sales and payment metrics for the shift. Ticket Count The total number of tickets (orders) processed […]

Continue Reading  

This guide walks you through uploading images for menu items on your KIOSK. Follow the steps below for a smooth process. Steps to Upload Images for Menu Items 1. Open POS DashboardLog in to your POS Dashboard. 2. Navigate to Products 3. Select the Desired Category 4. Locate the Item 5. Open Item Details 6. […]

Continue Reading  

In this article, you will learn a step-by-step process for executing a Batch Settlement on your Handheld POS. Here are the steps: Step 1 From your main screen, find “QOrder” and click on it. Step 2 From your Handheld POS main screen, click on Batch Manager. Step 3 You will see a screen similar to […]

Continue Reading  

Steps to Partial Refund an Item on a Ticket 1. Open the Point of Sale (POS) SystemLaunch your POS system and ensure you’re logged in with the appropriate permissions. 2. Access Paid Tickets 3. Select the Ticket to Refund 4. Initiate Refund Process 5. Refund Screen Overview 6. Choose Items to Refund 7. Review and […]

Continue Reading  

This guide explains how to configure your POS Dashboard to allow customers to view the menu online without placing orders or making payments. Step 1: Setup on the POS Dashboard Step 2: Preview on Web Order This setup ensures customers can browse the menu online without interacting with the ordering or payment processes. If you […]

Continue Reading  

This guide provides step-by-step instructions to personalize the appearance of your web order interface with custom colors and enable multilingual support. Learn how to configure primary and secondary theme colors to match your brand and set up a secondary language (currently supporting Chinese) to cater to a diverse customer base. Enhance your online ordering experience […]

Continue Reading