Introduction This article shows you how to handle a customer appointment from start to finish on the POS Dashboard. You will learn how to create a new appointment, pick services and add-ons, assign an employee, check the customer in, complete the services, and take payment. Using this flow keeps your front desk organized and makes […]
Introduction This article explains how to configure and use the BLogic Kitchen Display System (KDS) V2. You will learn how to connect your KDS to a server, adjust display settings, and manage tickets — including marking items done, opening notes, and submitting completed orders. KDS V2 helps your kitchen team track and process orders faster […]
Introduction The Multi-Location Report in BLogic View gives owners and managers a unified view of sales performance, payment methods, product analytics, and operational data across all your store locations in one place. This article walks you through how to access the report, apply filters, read each section, and switch between table and chart views. Use […]
Introduction This article provides a comprehensive guide on managing pre-defined discounts on the POS Dashboard and applying them at the POS terminal. This feature allows businesses to configure various discount types (percentage or fixed amount), values, and descriptions, ensuring consistent application across all transactions and synchronized with the POS. Version Support This guide applies to […]
Introduction The tokenization feature on your Point of Sale (POS) system allows you to efficiently process refunds for tickets using stored payment information. This step-by-step guide will walk you through the process of refunding a ticket via the Batch History feature. Whether you’re reversing a full transaction or issuing a partial refund, these instructions will […]
The Menu Scheduler is a powerful tool that allows you to create custom schedules for specific items in your POS system. For example, you can use it to manage promotions like Happy Hour or display a lunch menu during specific hours. The scheduler works by hiding selected menu items during the time slots you define. Step-by-Step Instructions […]
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