In this article, you will learn how to adjust the basic settings for your POS. Notes: After making adjustments, make sure to save the settings. The changes will take effect when you restart your POS app. Table of Contents Options Example of the Options setting: Options: Pole Display To enable the pole display for a […]
In this article, you’ll learn the importance of paid ticket details in sales. Table of Contents Viewing Paid Tickets Below is an example of the main screen for Paid Tickets. Column name Description Date Dates and times of when the ticket was paid. Ticket # The number of a ticket. It helps to find specific […]
In this article, you will learn how to connect your handheld POS to Wi-Fi using a hotspot from your iPhone when your restaurant experiences internet outages. Table of Contents: Enable Personal Hotspot on Your Cell Phone: From your iPhone, please follow these steps: Optionally, you can change the Wi-Fi Password under “Allow Others to Join.”Your […]
In this article, you will learn how to schedule your system reboot step-by-step to avoid random restarts. This will help prevent interruptions during peak business hours. Here are the steps: Step 1: To access the settings, click on “Settings” from your main screen. Step 2: Enter this password: 9876 or pax9876@@ Step 3: Scroll down […]
Table of Contents Overview of Discount Types There are two main types of discounts available on the POS Dashboard: How to Setup Store Discount To set up a store-wide discount, follow these steps: How to Setup Category Discount To set up a discount for a specific category, follow these steps: How Discounts Are Applied on […]
Table of Contents How to Setup Custom Fee for Kiosk To set up a custom fee for the kiosk, follow these steps: Note To apply a custom fee to a ticket, you must enter a value greater than 0 in the Max Base Amount field. This is essential for the custom fee to take effect. […]
Table of Contents How to Change the POS Server To change the POS (Point of Sale) server, follow these steps: Troubleshooting Tips
Table of Contents How to Start a Shift To begin your shift in the system, follow these steps: How to End a Shift To properly conclude your shift, follow these steps:
Table of Contents How to View All Tickets To view all tickets within the system, follow these steps: Settle Batch Manually To manually settle the batch of tickets: View Detailed Ticket To access detailed information about a specific ticket: Note on Ticket Statuses The system categorizes tickets into three statuses, which are color-coded for easy […]
This guide provides detailed instructions on configuring settings for your kiosk device. These settings allow you to customize various aspects of the customer experience, such as order timeouts, receipt printing, tip suggestions, and more. Table of Contents Accessing Configuration Settings Configuration Options 1. Retrieve Global Configuration Parameters 2. Auto Close Thank You Page 3. Auto […]