Introduction Table of Contents Content Method 1: Setup on QOrder Handheld You can configure the receipt printer directly on the QOrder Handheld device. This method is ideal for quick setups or when using the device’s built-in printer. Note: Ensure the printer is powered on, connected (if external), and loaded with receipt paper before testing. Method […]
For tickets processed and paid via the handheld device, follow these steps to perform a partial refund or a full refund: I. For transactions that have not yet been settled 1/ Access Batch Settlement: On the handheld device’s main screen, tap on Batch Settlement. 2/ Locate the Ticket: Enter the ticket number to search for the […]
When employees clock out, they might see a details screen requesting additional information. If this step is unnecessary for your business, the POS system allows you to skip the clock-out details screen to simplify the process. This guide explains how to set up the feature on the POS dashboard and how it works. A. Setting […]
In this article, you will learn a step-by-step process for executing a Batch Settlement on your Handheld POS. Here are the steps: Step 1 From your main screen, find “QOrder” and click on it. Step 2 From your Handheld POS main screen, click on Batch Manager. Step 3 You will see a screen similar to […]
In this article, you will learn how to connect your handheld POS to Wi-Fi using a hotspot from your Android when your restaurant experiences internet outages. Table of Contents: Enable Personal Hotspot on Your Cell Phone: From your Android phone, please follow these steps: Optionally, you can change the Hotspot Name and Password by tapping […]
In this article, you will learn how to connect your handheld POS to Wi-Fi using a hotspot from your iPhone when your restaurant experiences internet outages. Table of Contents: Enable Personal Hotspot on Your Cell Phone: From your iPhone, please follow these steps: Optionally, you can change the Wi-Fi Password under “Allow Others to Join.”Your […]
In this article, you will learn how to schedule your system reboot step-by-step to avoid random restarts. This will help prevent interruptions during peak business hours. Here are the steps: Step 1: To access the settings, click on “Settings” from your main screen. Step 2: Enter this password: 9876 or pax9876@@ Step 3: Scroll down […]