Table of Contents 1. Introduction Why Ratings & Reviews Matter User Feedback ImportanceRatings & reviews are crucial for improving service quality. They provide direct insights into customer satisfaction, highlighting strengths and areas for improvement. Enhancing User ExperienceReviews go beyond data—they reflect real customer experiences, helping businesses understand their audience better. Community EngagementReviews create a sense […]
Introduction Enhance your customers’ online ordering experience with the Happy Hour feature! This functionality allows you to configure special pricing for specific items during designated time frames using the POS Dashboard. Once set up, these Happy Hour deals will be seamlessly displayed on your Order Online platform, offering customers enticing discounts and boosting engagement. This […]
We’re excited to introduce the new “Submit Order Without Payment” feature for web online ordering! This feature gives stores the flexibility to allow customers to place orders online without requiring immediate payment, making the ordering process more adaptable to business needs. Below, we’ll guide you through how to set up this feature on your POS […]
This guide explains how to configure your POS Dashboard to allow customers to view the menu online without placing orders or making payments. Step 1: Setup on the POS Dashboard Step 2: Preview on Web Order This setup ensures customers can browse the menu online without interacting with the ordering or payment processes. If you […]
This guide provides step-by-step instructions to personalize the appearance of your web order interface with custom colors and enable multilingual support. Learn how to configure primary and secondary theme colors to match your brand and set up a secondary language (currently supporting Chinese) to cater to a diverse customer base. Enhance your online ordering experience […]
Using version 12.20.2024 or later of the software, follow these detailed steps to set up welcome slides for your Online Ordering website. Step 1: Access the POS Dashboard Step 2: Locate the Web Order Tab Step 3: Upload Your Welcome Slides Step 4: Save Your Changes After selecting and uploading your images, click the Save […]
This guide provides detailed instructions on setting up and using DoorDash delivery through the Web Online Ordering system, from initial configuration to tracking the order. Step 1: Placing a Delivery Order Access the Web Order Portal Enter Delivery Details Configure Delivery Options Complete the Order Step 2: Delivery Process and Status Updates Real-Time Status Notifications […]
This guide provides step-by-step instructions to configure automatic printing of sales receipts for online orders. Follow these steps to ensure your POS system is set up correctly. Step 1: Open the POS Dashboard Step 2: Navigate to Settings Step 3: Open Online Ordering Settings Step 4: Access Sales Receipt Printers Step 5: Configure Sales Receipt […]
Overview The Customer Survey Form is a new feature that allows you to collect valuable feedback from your customers when they order online or use the in-house QR code. This guide explains how to set up, configure, and manage surveys in BLogic View. How to Set Up the Survey Form Managing Submitted Surveys How the […]
Table of Contents 1. Introduction to the Online Coupon Feature Our online ordering system now includes a Coupons feature, making it easier for customers to enjoy discounts on their online orders. This feature consists of two main components: With cloud-based management, merchants can create and manage coupon promotions anywhere, making it a powerful tool for […]