Introduction Adjusting a tip manually on a Point of Sale (POS) system is a straightforward process that allows you to modify tip amounts for transactions as needed. Whether you need to correct an error or update a tip based on customer feedback, this guide will walk you through the steps to ensure the adjustment is […]
When employees clock out, they might see a details screen requesting additional information. If this step is unnecessary for your business, the POS system allows you to skip the clock-out details screen to simplify the process. This guide explains how to set up the feature on the POS dashboard and how it works. A. Setting […]
This guide provides step-by-step instructions for setting up and selling items by weight using the POS Dashboard and POS system. A. Setting Up in the POS Dashboard B. Selling Items by Weight on the POS C. Advanced: Allow Editing Tare Weight During Sale By following these steps, you can effectively set up and sell items […]
Understanding your shift report is crucial for tracking sales, tips, and cash drawer accuracy. Below, we’ll break down each section of the shift report to help you interpret its data effectively. A.Summary This section provides an overview of key sales and payment metrics for the shift. Ticket Count The total number of tickets (orders) processed […]
Steps to Partial Refund an Item on a Ticket 1. Open the Point of Sale (POS) SystemLaunch your POS system and ensure you’re logged in with the appropriate permissions. 2. Access Paid Tickets 3. Select the Ticket to Refund 4. Initiate Refund Process 5. Refund Screen Overview 6. Choose Items to Refund 7. Review and […]
The Fullfill Modifiers Individually feature allows users to mark individual modifiers within an item’s list of modifiers as done. This feature is particularly beneficial in scenarios involving combo meals or customized items where precise tracking is necessary. A. Setup to Enable the Feature To utilize the Fullfill Modifiers Individually feature, follow these steps to configure […]
This article provides a clear and easy-to-follow guide on setting up and using the Deposit Payment method in the POS system. Follow the steps below to implement and use this feature effectively. A. Setting Up Deposit Payment on the POS Dashboard 1. Create Special Items 2. Add a Custom Payment Type Once these steps are […]
How to Issue a Gift Card? How to Redeem a Gift Card 1. Customer Places an Order 2. Proceed to Payment 3. Swipe or Enter Gift Card 4. Complete the Redemption How to View Gift Card Usage Statistics in BLogic View Steps to Access Gift Card Statistics
This guide explains two methods for marking a modifier as “Out of Stock” in the POS system. The first method involves using the POS Dashboard to update modifiers in bulk, while the second method allows for quick updates directly from the Point Of Sales. Both methods help ensure that out-of-stock items are properly flagged and […]
In this article, you will learn how to process a partial fund for a specific transaction. Here are the steps: Step 1 From your POS main screen, find and click on “Paid Tickets“. Step 2 Locate the transaction for which you wish to process a refund. In this instance, we are using ticket number “40860.”Click […]