Understanding your shift report is crucial for tracking sales, tips, and cash drawer accuracy. Below, we’ll break down each section of the shift report to help you interpret its data effectively. A.Summary This section provides an overview of key sales and payment metrics for the shift. Ticket Count The total number of tickets (orders) processed […]
This guide walks you through uploading images for menu items on your KIOSK. Follow the steps below for a smooth process. Steps to Upload Images for Menu Items 1. Open POS DashboardLog in to your POS Dashboard. 2. Navigate to Products 3. Select the Desired Category 4. Locate the Item 5. Open Item Details 6. […]
In this article, you will learn a step-by-step process for executing a Batch Settlement on your Handheld POS. Here are the steps: Step 1 From your main screen, find “QOrder” and click on it. Step 2 From your Handheld POS main screen, click on Batch Manager. Step 3 You will see a screen similar to […]
Steps to Partial Refund an Item on a Ticket 1. Open the Point of Sale (POS) SystemLaunch your POS system and ensure you’re logged in with the appropriate permissions. 2. Access Paid Tickets 3. Select the Ticket to Refund 4. Initiate Refund Process 5. Refund Screen Overview 6. Choose Items to Refund 7. Review and […]
This guide explains how to configure your POS Dashboard to allow customers to view the menu online without placing orders or making payments. Step 1: Setup on the POS Dashboard Step 2: Preview on Web Order This setup ensures customers can browse the menu online without interacting with the ordering or payment processes. If you […]
This guide provides step-by-step instructions to personalize the appearance of your web order interface with custom colors and enable multilingual support. Learn how to configure primary and secondary theme colors to match your brand and set up a secondary language (currently supporting Chinese) to cater to a diverse customer base. Enhance your online ordering experience […]
The Fullfill Modifiers Individually feature allows users to mark individual modifiers within an item’s list of modifiers as done. This feature is particularly beneficial in scenarios involving combo meals or customized items where precise tracking is necessary. A. Setup to Enable the Feature To utilize the Fullfill Modifiers Individually feature, follow these steps to configure […]
This article provides a clear and easy-to-follow guide on setting up and using the Deposit Payment method in the POS system. Follow the steps below to implement and use this feature effectively. A. Setting Up Deposit Payment on the POS Dashboard 1. Create Special Items 2. Add a Custom Payment Type Once these steps are […]
Using version 12.20.2024 or later of the software, follow these detailed steps to set up welcome slides for your Online Ordering website. Step 1: Access the POS Dashboard Step 2: Locate the Web Order Tab Step 3: Upload Your Welcome Slides Step 4: Save Your Changes After selecting and uploading your images, click the Save […]
This guide provides detailed instructions on setting up and using DoorDash delivery through the Web Online Ordering system, from initial configuration to tracking the order. Step 1: Configure DoorDash Delivery Access and Setup in License Management Step 2: Placing a Delivery Order Access the Web Order Portal Enter Delivery Details Configure Delivery Options Complete the […]