This guide provides step-by-step instructions on how to manually add or deduct money from a gift card using the Point of Sale (POS) system. It also includes information on setting up employee permissions to use the Advance feature. Table of Contents 1. How to Access the Gift Card Feature To begin managing a gift card […]
The Hold Item feature on the Point of Sale (POS) system allows staff to temporarily hold items in a sale without sending them to the kitchen for preparation. This feature is useful in various scenarios, giving employees flexibility to manage orders based on specific needs. This article explains how to use the Hold Item feature […]
Introduction Table of Contents 1. Accessing the Employee List To begin using the Employee List feature in the POS system: 2. Understanding the Employee List Interface Once you access the Employee List, you’ll see a list of employees on the left side with their names and current totals (e.g., $0.00 if no sales are recorded). […]
Introduction Available starting with release v.7.2025.03.26 Stay on top of your business with the “Email Notification for New Online Orders” feature! This functionality allows owners to receive real-time email alerts whenever a new online order is placed. By setting this up through the licensing configuration, you can ensure that every successful order submission or payment […]
IntroductionAvailable starting with release v.7.2025.03.26Elevate your customers’ kiosk ordering experience with the Happy Hour feature! This guide walks you through setting up Happy Hour pricing, how it shows up for customers on the kiosk, and how it integrates into their cart experience. 1. Setting Up Happy Hour Pricing in the POS Dashboard Steps: Result: The […]
Introduction Table of Contents Content Method 1: Setup on QOrder Handheld You can configure the receipt printer directly on the QOrder Handheld device. This method is ideal for quick setups or when using the device’s built-in printer. Note: Ensure the printer is powered on, connected (if external), and loaded with receipt paper before testing. Method […]
Introduction Table of Contents Content Step 1: Accessing the Mix&Match Feature To begin using Mix&Match, you need to access the feature within your POS system. Follow these steps: Tip: The interface may display a list of existing rules or a blank slate if none have been created. If an image is available in your system’s […]
Introduction Table of Contents 1. What is a Time Clock? 2. Setting Up the Time Clock in POS Dashboard To begin using the time clock feature, you need to configure it through the POS Dashboard software. Follow these steps: 2.1 Configuring Rounding Rules Rounding rules simplify time tracking by adjusting clock-in and clock-out times to […]
Introduction Table of Contents Content 1. What is Tip Sharing? 2. Setting Up Tip Sharing To implement tip sharing, you’ll configure settings within the POS Dashboard software at both the role and employee levels. Overview: Tip share can be calculated and distributed based on hours worked, role-specific rates, and now also by department. Tips collected […]
Introduction Table of Contents 1. What is Tip Pooling? 2. Setting Up Tip Pooling To implement tip pooling, you need to configure settings in your POS software at both the role and individual employee levels. Configuring Roles for Tip Pooling Assigning Employees to Tip Pooling Setting Up Overtime and Time Clock Rules 3. Calculating the […]