Introduction This article explains how to set up and use the Online Pickup Chargeback Prevention flow across License Dashboard, BLogic View, Online Ordering Web, and Point of Sales (POS). You will learn how to enable the required settings, how the customer flow works after payment, and how store staff confirm pickup by scanning the customer’s […]
1. Introduction This article explains how to configure Sales Type Ticket Colors for KDS in BLogic View.This feature helps kitchen staff quickly identify ticket types by color, such as Dine In, To Go, Pickup, Delivery, KIOSK, DoorDash, Uber Eats, and other third-party provider orders. After setup, the configured colors will display on the KDS ticket […]
Introduction This article explains how to control which payment methods each user role can use. You will learn how to configure payment permissions in the POS Dashboard. Version Support ℹ️ Note: If you do not see the Other payment methods permission, please contact Support to confirm that your system is on a supported version. Table […]
Introduction This article explains how to transfer multiple tickets to another staff member from the POS Unpaid Tickets screen. You will learn how to select tickets, choose the receiving employee, and understand which tickets can or cannot be transferred. Version Support ℹ️ Note:If you do not see the Transfer Tickets button, please contact Support to […]
Introduction This article explains how to set up Pay Every Week and 7 Consecutive Days OT in Back Office.You will learn where to enable these options, how payroll hours are calculated, and where to review the results in Manage Payroll and related reports. Version Support Item Details Feature Pay Every Week and 7 Consecutive Days […]
Introduction This article explains how to control how menu categories appear on the QOrder screen. You will learn how to choose a layout in BLogic View, save the setting, and understand how the update appears on QOrder devices. Version Support Supported on: Applicable modules: ℹ️ If you do not see the Display Settings tab or […]
Introduction This guide explains how to manage Users and Roles & Permissions in BLogic View.You will learn how to create users, assign roles, and control access to ensure your team works securely and efficiently. Version Support If you don’t see these features, please contact Support to verify your permissions. Table of Contents 1. Manage Users […]
Introduction This article explains how to display Employee Clock In and Clock Out information on Employee Reports. By enabling the appropriate report options, you can include employee time clock details directly in your printed or exported reports. This helps managers quickly review when employees started and ended their shifts within the selected report period. Version […]
Introduction This article explains how to hide the Custom Tip button on the Tip screen.By enabling this option, you can control whether customers or staff are allowed to enter a custom tip amount during checkout. You will learn how to configure this setting in the POS Dashboard and how it affects the Tip screen on […]
1. Introduction This guide shows you how to configure which Services a staff member can perform using Ability to Perform Services. Once set, Sensa Calendar and Sensa Booking (Web/Mobile) will only allow eligible Staff-Service combinations.Version Support: ℹ️ If you don’t see these options, contact Support to confirm your permissions and software version. 2. Table of […]