Introduction This article explains how to show the customer’s card holder on open (unpaid) tickets in POS and QOrder. The name comes from the card used for a pre-authorization, so staff can quickly tell open tabs apart by customer name instead of remembering table numbers. This is especially useful for bars and restaurants that run […]
Introduction This article shows you how to set up Spanish for your POS. You will learn how to assign a default language to each employee and how staff can switch the POS display language while working. This is useful for stores with Spanish-speaking staff, because each employee sees the POS in their own language as […]
Introduction This article shows you how to change the text size on your Kitchen Display System (KDS) and make the item name and quantity bold. Setting a comfortable, readable size helps your kitchen staff read orders quickly and accurately — especially on busy stations or screens viewed from a distance. Version Support Product / Module Supported […]
Introduction This article shows you how to use the new Removed Before Submit tab in the Cancelled & Removed Items report. You will learn how to read items and modifiers that were added to an order and then removed before the order was submitted, and how to review the details by server. This helps you […]
Introduction This article explains how to choose the way your Kitchen Display System creates tickets when a server sends food to the kitchen more than once for the same order. You will learn how to switch between merging later items into the open ticket and creating a separate ticket for each send. Choosing the right […]
Introduction This article explains how to track voided payments across your system. You will learn how to turn on the option that asks staff for a reason when they void a payment, how that looks on the POS/QOrder screen, and where to review everything in the Voided Payments report in Blogic View. This helps owners […]
Introduction This article shows you how to see which modifiers were sold with each item, directly inside the Sales by Category report. You will learn how to expand an item to view its modifiers, filter the report by modifier group or modifier, and include a modifier table when you export, print, or schedule the report. […]
Introduction This article shows you how to set up your self-order Kiosk from BLogic View. You will learn how to choose how guests pay, let guests enter a table number, and customize the text and labels that appear on the kiosk screens. Setting these up correctly gives your guests a smoother ordering experience that matches […]
Introduction This article shows you how to display seat numbers on your Kitchen Display System (KDS) tickets. You will learn how to turn the feature on, choose between the two display styles, and check the result on your KDS screen. Seat numbers help your kitchen and bar staff prepare and hand off each item to […]
Introduction This article explains how to control when your Kitchen Display System (KDS) plays a sound for new tickets. You will learn where to find the new Ticket notification setting in BLogic View and what each option does. Use this feature to reduce unnecessary beeping in the kitchen while still seeing every item on screen. […]