Table of Contents How to View All Tickets To view all tickets within the system, follow these steps: Settle Batch Manually To manually settle the batch of tickets: View Detailed Ticket To access detailed information about a specific ticket: Note on Ticket Statuses The system categorizes tickets into three statuses, which are color-coded for easy […]
This guide provides detailed instructions on configuring settings for your kiosk device. These settings allow you to customize various aspects of the customer experience, such as order timeouts, receipt printing, tip suggestions, and more. Table of Contents Accessing Configuration Settings Configuration Options 1. Retrieve Global Configuration Parameters 2. Auto Close Thank You Page 3. Auto […]
This guide explains how to personalize your kiosk theme, including adjusting font size, displaying the “Order Here” logo, customizing the waiting screen, and choosing a color theme. Steps to Customize the Kiosk Theme Access the Theme Settings Adjust Font Size Show “Order Here” Logo Edit Waiting Screen Choose Color Theme These steps allow you to […]
This guide provides instructions for configuring customer information settings on your kiosk device, including enabling or disabling customer info requirements. Steps to Set Up Customer Information These settings allow you to customize customer information collection, ensuring you gather only the details necessary for your business.
This guide outlines how to adjust the auto settle time for credit card batches on your kiosk device. Steps to Change Auto Settle Time on the Kiosk Alternative Method: Using the POS Dashboard You can also view and modify the auto settle time from the POS Dashboard for more control and easier access. For additional […]
This article explains the steps to change the workstation name on your kiosk device. Steps to Change the Workstation Name Your kiosk device should now display the updated workstation name. If the change doesn’t appear immediately, try restarting the kiosk.
This guide will walk you through the process of setting up the payment terminal and printer on your self-ordering kiosk device. 1. Setting Up the Payment Terminal To enable payment processing on the kiosk, you’ll first need to add the terminal to the license and configure it in the kiosk settings. Steps to Add the […]
What is a Self-Ordering Kiosk? A self-ordering kiosk is a user-friendly, self-service machine that allows customers to place their own orders directly through a touchscreen interface. This technology empowers customers by giving them the freedom to browse the menu, customize their selections, and complete transactions independently—without needing assistance from a cashier or server. These kiosks […]
In this article, you will learn how to navigate through the Dine In feature and place dine-in orders using our platform. Dine In Main Screen From your main screen, find and select “Dine In.” After, you will be navigated to the dine-in main screen as shown below: The main screen is divided into three major […]