Introduction This article explains how to view Live Staffing directly on your POS, without opening a browser or logging in to Blogic View. You will learn how to turn on the permission that controls access, how to open the feature from the POS main screen, and what to do if you see a permission warning. […]
Introduction When a cashier assigns a customer to a ticket, the POS asks for the customer’s phone number and then shows a screen to collect more customer details. This article shows you how to choose which of those detail fields appear, and which ones staff must fill in. You will learn where to find the […]
Introduction This article explains how to control which staff can process token sale and token refund transactions in your POS and QOrder apps. You will learn how to turn these two permissions on or off for each permission group from the POS Dashboard. Using these permissions helps you limit sensitive credit card actions to trusted […]
Introduction This article shows you how to rename the “Add-Ons” label that customers see on the kiosk item screen, and how to display your own custom message on the kiosk “Order placed” screen after checkout. You will learn where to find these settings in BLogic View and how they appear on the kiosk. These options […]
Introduction This article shows you how to control when your store accepts Online Orders. You will learn how to set weekly opening hours, pre-configure holiday closures, and temporarily pause new orders when your kitchen is too busy. This helps prevent orders from arriving outside business hours and keeps your customers informed about when the store […]
Introduction This article shows you how to choose which number — the Transaction # or the Ticket # — appears on the ticket header of your KDS screen. You set this once in BLogic View, and every KDS device updates to match. This helps your kitchen and floor staff read and track orders using the […]
Introduction This article shows you how to use the Live Staffing Dashboard to see who is clocked in right now, grouped by role, with each employee’s break status at a glance. You will learn how to read the dashboard, filter by location and role, check break details, and switch between the table and chart views. […]
Introduction This article shows you how to set a Minimum Order Value for orders placed through your Online Ordering website. When this is turned on, customers must reach the amount you set before they can check out. This helps you avoid very small orders (for example, a single side item) that are not worth the […]
Introduction This article shows you how to highlight important modifiers on your KDS (Kitchen Display System) using Modifier Styles. You will learn how to turn the feature on, create color-and-text styles based on keywords, and see them applied on the kitchen screen. This helps your kitchen staff quickly spot key details like “No sugar”, “Extra […]
Introduction This article explains how to use the Report Scheduler in BLogic View to have reports generated and emailed to you automatically. You will learn how to pick a report, set how often it is sent, choose the file format, and manage the list of email recipients. The same steps apply to every report available […]