In this article, you will learn how to connect your handheld POS to Wi-Fi using a hotspot from your iPhone when your restaurant experiences internet outages. Table of Contents: Enable Personal Hotspot on Your Cell Phone: From your iPhone, please follow these steps: Optionally, you can change the Wi-Fi Password under “Allow Others to Join.”Your […]
In this article, you will learn how to schedule your system reboot step-by-step to avoid random restarts. This will help prevent interruptions during peak business hours. Here are the steps: Step 1: To access the settings, click on “Settings” from your main screen. Step 2: Enter this password: 9876 or pax9876@@ Step 3: Scroll down […]
Table of Contents Overview of Discount Types There are two main types of discounts available on the POS Dashboard: How to Setup Store Discount To set up a store-wide discount, follow these steps: How to Setup Category Discount To set up a discount for a specific category, follow these steps: How Discounts Are Applied on […]
Table of Contents How to Setup Custom Fee for Kiosk To set up a custom fee for the kiosk, follow these steps: Note To apply a custom fee to a ticket, you must enter a value greater than 0 in the Max Base Amount field. This is essential for the custom fee to take effect. […]
Table of Contents How to Change the POS Server To change the POS (Point of Sale) server, follow these steps: Troubleshooting Tips
Table of Contents How to Start a Shift To begin your shift in the system, follow these steps: How to End a Shift To properly conclude your shift, follow these steps:
Table of Contents How to View All Tickets To view all tickets within the system, follow these steps: Settle Batch Manually To manually settle the batch of tickets: View Detailed Ticket To access detailed information about a specific ticket: Note on Ticket Statuses The system categorizes tickets into three statuses, which are color-coded for easy […]
This guide provides detailed instructions on configuring settings for your kiosk device. These settings allow you to customize various aspects of the customer experience, such as order timeouts, receipt printing, tip suggestions, and more. Table of Contents Accessing Configuration Settings Configuration Options 1. Retrieve Global Configuration Parameters 2. Auto Close Thank You Page 3. Auto […]
This guide explains how to personalize your kiosk theme, including adjusting font size, displaying the “Order Here” logo, customizing the waiting screen, and choosing a color theme. Steps to Customize the Kiosk Theme Access the Theme Settings Adjust Font Size Show “Order Here” Logo Edit Waiting Screen Choose Color Theme These steps allow you to […]
This guide provides instructions for configuring customer information settings on your kiosk device, including enabling or disabling customer info requirements. Steps to Set Up Customer Information These settings allow you to customize customer information collection, ensuring you gather only the details necessary for your business.