Software Guides

What is a Self-Ordering Kiosk? A self-ordering kiosk is a user-friendly, self-service machine that allows customers to place their own orders directly through a touchscreen interface. This technology empowers customers by giving them the freedom to browse the menu, customize their selections, and complete transactions independently—without needing assistance from a cashier or server. These kiosks […]

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In this article, you will learn how to navigate through the Dine In feature and place dine-in orders using our platform. Dine In Main Screen From your main screen, find and select “Dine In.” After, you will be navigated to the dine-in main screen as shown below: The main screen is divided into three major […]

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In this article, you’ll learn about the importance of details of open tickets in sales. Table of Contents Viewing Open Ticket Below is an example of the main screen for Open Tickets. Types of Ticket: To look at tickets categorized by Phone Number, Dine-in, Walk-in, All, or any other optional category, simply click on the […]

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In this article, you will learn the basic overview of a menu. Table of Contents: Main Menu Screen Your items are grouped by Menu Categories and Item Names on the main ordering screen. By selecting a specific menu category, you will see the corresponding items listed. For example, the Appetizer menu includes items such as Spicy Garlic Edamame […]

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Table of Contents 1. Introduction to the Online Coupon Feature Our online ordering system now includes a Coupons feature, making it easier for customers to enjoy discounts on their online orders. This feature consists of two main components: With cloud-based management, merchants can create and manage coupon promotions anywhere, making it a powerful tool for […]

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In this article, you will learn how to navigate through the order screens, which will help you and your workers create, send, and manage orders more efficiently. Note: You can modify specific orders only if you have permission. In this article: Start A Shift Please follow the article below, as it will guide you through […]

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How to customize your features positions: 1. Click this icon (Top-left corner of the POS main page). 2. Put in your ID 3. Now, you can freely move the position of the features (this works for all the pages).

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Step 1: Open the POS Dashboard. Step 2: Select Products. Step 3: Choose the item you want to edit. Step 4: Click on the Image section. Step 5: Enter information in the Image Description text area. Step 6: Save and verify the changes. Steps to Display Descriptions for an Item on the Menu List

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Introduction Step 1: Access the POS Dashboard and Settings Step 2: Configure General Pickup Time Settings In the General tab (visible in the first screenshot), you’ll find configurations for how orders with pickup times are handled before being sent to the preparation area (e.g., kitchen). Section: Delay or Send Orders to the Prepare Area Step […]

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Step 1: Access the Credit Card Settings Step 2: Select Discount Program Choose Cash Discount Program Step 3: Show Item Price Step 4: Custom Fee Setup Step 5: Merchant Fee Configuration Step 6: Enable Payment Methods 💡 You can only use Apple Pay and Google Pay when using the Authorize.net gateway. Step 7: Deposit Amount Setup […]

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