Introduction This article explains how to assign services to employees in BLogic View and how the setting works on the POS. You will learn how to choose which services each employee can perform, when to use Can perform all services, and how POS validates employees during Sales and Booking. Version Support Item Supported Version BLogic […]
Introduction This article explains how to use the Check Inventory feature in handheld.You will learn how to enable the feature, scan an item barcode, enter a barcode manually, and understand the scan results. Version Support POS Dashboard version: 05.28.2026 or laterQOrder app version: 13.9 or later ℹ️ If you do not see the Check Inventory […]
1. Introduction This article explains how to enable and use the Allow Undo for Fulfilled Items option on KDS. When this option is enabled, staff can undo a completed item directly from the active KDS ticket. This helps correct accidental completions without opening the Completed List. 2. Version Support Item Details Version 2026.05.27 Supported Modules […]
Introduction This article explains how to set up a Date & Time schedule for a prep printer. You will learn how to control when a prep printer is active so kitchen tickets only print during the configured days and times. By default, prep printers are available 24/7 unless you change the schedule. Version Support POS […]
Overview This release includes new features, configuration updates, bug fixes, and usability improvements across Online Ordering, QOrder, POS, BLogic View, POS Dashboard, Kiosk, and License Dashboard. The main focus of this release is improving pickup verification, barcode ordering, kiosk signature handling, payroll/time clock behavior, and reporting accuracy. New Features POS Online Order QR Code Dine-In […]
Introduction This article explains how to scan an item barcode to add the item to an order in QOrder. You will learn how to enable the feature, scan items from the Order screen, and understand what happens when an item cannot be added. Barcode scanning helps staff add items faster and reduce manual item searches […]
Introduction This article explains how to set up the Auto close Signature page after option on the Kiosk.This feature helps the Signature page close automatically if the customer does not sign within the configured time. Version Support Item Support Release Version 2026.05.21 Module Kiosk Setting Location Kiosk > Settings > Configurations Feature Auto close Signature […]
Introduction This article explains how to enable View-Only Menu Mode for QR Code Dine-In.When this option is enabled, customers can scan the QR code to view the online menu only, without placing orders or making payments. You will learn where to turn on the setting, what customers will see, and how this affects the ordering […]
Introduction This article explains how to set up and use the Online Pickup Chargeback Prevention flow across License Dashboard, BLogic View, Online Ordering Web, and Point of Sales (POS). You will learn how to enable the required settings, how the customer flow works after payment, and how store staff confirm pickup by scanning the customer’s […]
1. Introduction This article explains how to configure Sales Type Ticket Colors for KDS in BLogic View.This feature helps kitchen staff quickly identify ticket types by color, such as Dine In, To Go, Pickup, Delivery, KIOSK, DoorDash, Uber Eats, and other third-party provider orders. After setup, the configured colors will display on the KDS ticket […]