Introduction This article shows you how to handle a customer appointment from start to finish on the POS Dashboard. You will learn how to create a new appointment, pick services and add-ons, assign an employee, check the customer in, complete the services, and take payment. Using this flow keeps your front desk organized and makes […]
Introduction This article shows you how to set up automated rating requests for your customers, redirect happy customers to leave a Google Review, and reply to reviews from one place. You will learn how to configure the SMS and Email channels, set up auto-reply messages, and read the Rating & Review report. Collecting feedback automatically […]
Introduction This article explains how to use the Print By Sale Type setting in your Prep-Printer configuration. With this setting, you can control which types of orders (Sale Types) each kitchen printer will receive prep tickets for — so each station only prints what it needs. For example, you can set one printer to only […]