archives

Overview This release adds a Void Payment report and a Removed Before Submit view to BLogic View, backed by a new pre-submit item-removal audit event on POS. BLogic View New Features POS Improvements

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Overview This release adds a reason prompt when voiding a payment on POS and QOrder, automatic email on cancelled/voided tickets in QOrder, and several production fixes. POS New Features QOrder v15.4 New Features

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Introduction This article shows you how to use the new Removed Before Submit tab in the Cancelled & Removed Items report. You will learn how to read items and modifiers that were added to an order and then removed before the order was submitted, and how to review the details by server. This helps you […]

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Introduction This article explains how to choose the way your Kitchen Display System creates tickets when a server sends food to the kitchen more than once for the same order. You will learn how to switch between merging later items into the open ticket and creating a separate ticket for each send. Choosing the right […]

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Overview This release adds modifier details to the Sales by Category report in BLogic View. BLogic View New Features Helpdesk

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Overview This release migrates Kiosk settings to BLogic View with a rebuilt tabbed layout, adds a configurable KDS ticket notification sound, and enables hourly menu auto-sync on Stream. BLogic View Improvements KDS v2.0.9 New Features POS Improvements

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Overview This release adds a Seat Display setting to KDS, giving stores control over how seat information appears on tickets. KDS v2.0.8 New Features

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Introduction This article shows you how to set up your self-order Kiosk from BLogic View. You will learn how to choose how guests pay, let guests enter a table number, and customize the text and labels that appear on the kiosk screens. Setting these up correctly gives your guests a smoother ordering experience that matches […]

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Introduction This article shows you how to display seat numbers on your Kitchen Display System (KDS) tickets. You will learn how to turn the feature on, choose between the two display styles, and check the result on your KDS screen. Seat numbers help your kitchen and bar staff prepare and hand off each item to […]

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Introduction This article explains how to control when your Kitchen Display System (KDS) plays a sound for new tickets. You will learn where to find the new Ticket notification setting in BLogic View and what each option does. Use this feature to reduce unnecessary beeping in the kitchen while still seeing every item on screen. […]

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