Introduction The House Account feature, integrated into your Point of Sale (POS) system and BLogic View, allows businesses to extend credit to customers, track transactions, and manage accounts seamlessly. Whether you’re creating a new House Account, processing payments, adding funds, or reviewing detailed reports, this guide provides comprehensive, step-by-step instructions to ensure you can use […]
Introduction The tokenization feature on your Point of Sale (POS) system allows you to efficiently process refunds for tickets using stored payment information. This step-by-step guide will walk you through the process of refunding a ticket via the Batch History feature. Whether you’re reversing a full transaction or issuing a partial refund, these instructions will […]
Introduction Adjusting a tip manually on a Point of Sale (POS) system is a straightforward process that allows you to modify tip amounts for transactions as needed. Whether you need to correct an error or update a tip based on customer feedback, this guide will walk you through the steps to ensure the adjustment is […]
Introduction The Tip & Signature feature in POS Express allows businesses to customize how tips are presented and signatures are captured during transactions. This guide provides a clear, step-by-step explanation to help you configure this feature effectively, ensuring a seamless experience for both staff and customers. Whether you’re aiming to streamline tipping or align it […]
Introduction The Receipt Notes feature in POS Express allows businesses to include customized notes on receipts, enhancing customer communication and providing additional transaction details. This guide provides step-by-step instructions on enabling Receipt Notes within BLogic View and utilizing them effectively on POS Express. A. Configuring Receipt Notes in BLogic View To enable and manage Receipt […]
Introduction The BLogic Wait & Order App is designed to enhance restaurant service efficiency by managing waitlists, assigning tables, and tracking table activities seamlessly. With the Dynamic QR Code feature, customers can scan a static QR code to join the waitlist and interact with a dynamic QR code once assigned to a table, streamlining the […]
When employees clock out, they might see a details screen requesting additional information. If this step is unnecessary for your business, the POS system allows you to skip the clock-out details screen to simplify the process. This guide explains how to set up the feature on the POS dashboard and how it works. A. Setting […]
We’re excited to introduce the new “Submit Order Without Payment” feature for web online ordering! This feature gives stores the flexibility to allow customers to place orders online without requiring immediate payment, making the ordering process more adaptable to business needs. Below, we’ll guide you through how to set up this feature on your POS […]
This guide provides step-by-step instructions for setting up and selling items by weight using the POS Dashboard and POS system. A. Setting Up in the POS Dashboard B. Selling Items by Weight on the POS C. Advanced: Allow Editing Tare Weight During Sale By following these steps, you can effectively set up and sell items […]
Understanding your shift report is crucial for tracking sales, tips, and cash drawer accuracy. Below, we’ll break down each section of the shift report to help you interpret its data effectively. A.Summary This section provides an overview of key sales and payment metrics for the shift. Ticket Count The total number of tickets (orders) processed […]