Introduction This article explains how to show the customer’s card holder on open (unpaid) tickets in POS and QOrder. The name comes from the card used for a pre-authorization, so staff can quickly tell open tabs apart by customer name instead of remembering table numbers. This is especially useful for bars and restaurants that run […]
Introduction This article explains how to track voided payments across your system. You will learn how to turn on the option that asks staff for a reason when they void a payment, how that looks on the POS/QOrder screen, and where to review everything in the Voided Payments report in Blogic View. This helps owners […]
Introduction This article shows you how to see which modifiers were sold with each item, directly inside the Sales by Category report. You will learn how to expand an item to view its modifiers, filter the report by modifier group or modifier, and include a modifier table when you export, print, or schedule the report. […]
Introduction This article explains how to view Live Staffing directly on your POS, without opening a browser or logging in to Blogic View. You will learn how to turn on the permission that controls access, how to open the feature from the POS main screen, and what to do if you see a permission warning. […]
Introduction When a cashier assigns a customer to a ticket, the POS asks for the customer’s phone number and then shows a screen to collect more customer details. This article shows you how to choose which of those detail fields appear, and which ones staff must fill in. You will learn where to find the […]
Introduction This article shows you how to set your POS to print the Shift Report automatically as soon as a cashier starts a shift. It also explains how to show the names of the staff who started and ended the shift on the report. This helps managers check the Start Cash amount right at the […]
Introduction This article shows you how to set a Minimum Order Value for orders placed through your Online Ordering website. When this is turned on, customers must reach the amount you set before they can check out. This helps you avoid very small orders (for example, a single side item) that are not worth the […]
Introduction This article explains how to use the Report Scheduler in BLogic View to have reports generated and emailed to you automatically. You will learn how to pick a report, set how often it is sent, choose the file format, and manage the list of email recipients. The same steps apply to every report available […]
Introduction This article shows you how to schedule the Modifier Report on BLogic View so it is generated and emailed to your team automatically. You will learn how to set up a schedule, apply filters, and confirm the report has been sent. Scheduling saves time by removing the need to open BLogic View and export […]
Introduction The Sales by Category report now shows Merchant Fee, Cost, and Profit for every category and item type. This article explains how to choose whether the Merchant Fee (also called the Dual Pricing Fee) is included in your Net Sales figures or shown as its own column. Understanding this setting helps you read true […]