Introduction This article covers everything you need to know about the Customer Survey feature. You will learn how to configure the survey form in BLogic View, how customers see and submit the form on Online Ordering, and how to review and export submitted survey responses. This feature helps you collect customer feedback directly at the […]
Introduction This article explains how to set up and use the separate COMP/Payout receipt feature on your POS system. You will learn how to enable automatic printing of COMP and Payout items on their own dedicated receipt after payment, and how to reprint it later from the Paid Ticket screen. This feature makes it easier […]
Introduction This article explains how to map each Sales Type to a sales channel (In-Store or Online) using the Sales Type Channel Settings in BLogic View. Once configured, this mapping is applied across your Sales Summary Report, Excel/PDF exports, and scheduled reports — so your sales data is always grouped the way your business works. […]
Introduction This article explains how to use the FLSA Workweek option when exporting payroll data to ADP on the POS Dashboard. You will learn how to open the Report Designer, enable the Show FLSA Workweek option, and export employee payroll records split by Week 1 and Week 2. This feature is available to Managers and […]
Introduction This article explains how to assign services to employees in BLogic View and how the setting works on the POS. You will learn how to choose which services each employee can perform, when to use Can perform all services, and how POS validates employees during Sales and Booking. Version Support Item Supported Version BLogic […]
Introduction This article explains how to use the Check Inventory feature in handheld.You will learn how to enable the feature, scan an item barcode, enter a barcode manually, and understand the scan results. Version Support POS Dashboard version: 05.28.2026 or laterQOrder app version: 13.9 or later ℹ️ If you do not see the Check Inventory […]
1. Introduction This article explains how to enable and use the Allow Undo for Fulfilled Items option on KDS. When this option is enabled, staff can undo a completed item directly from the active KDS ticket. This helps correct accidental completions without opening the Completed List. 2. Version Support Item Details Version 2026.05.27 Supported Modules […]
Introduction This article explains how to set up a Date & Time schedule for a prep printer. You will learn how to control when a prep printer is active so kitchen tickets only print during the configured days and times. By default, prep printers are available 24/7 unless you change the schedule. Version Support POS […]
Overview This release includes new features, configuration updates, bug fixes, and usability improvements across Online Ordering, QOrder, POS, BLogic View, POS Dashboard, Kiosk, and License Dashboard. The main focus of this release is improving pickup verification, barcode ordering, kiosk signature handling, payroll/time clock behavior, and reporting accuracy. New Features POS Online Order QR Code Dine-In […]
Introduction This article explains how to scan an item barcode to add the item to an order in QOrder. You will learn how to enable the feature, scan items from the Order screen, and understand what happens when an item cannot be added. Barcode scanning helps staff add items faster and reduce manual item searches […]