Introduction This article explains how to set up and use the separate COMP/Payout receipt feature on your POS system. You will learn how to enable automatic printing of COMP and Payout items on their own dedicated receipt after payment, and how to reprint it later from the Paid Ticket screen. This feature makes it easier […]
Introduction This article explains how to use the Check Inventory feature in handheld.You will learn how to enable the feature, scan an item barcode, enter a barcode manually, and understand the scan results. Version Support POS Dashboard version: 05.28.2026 or laterQOrder app version: 13.9 or later ℹ️ If you do not see the Check Inventory […]
Introduction This article explains how to scan an item barcode to add the item to an order in QOrder. You will learn how to enable the feature, scan items from the Order screen, and understand what happens when an item cannot be added. Barcode scanning helps staff add items faster and reduce manual item searches […]
Introduction This article explains how to control how menu categories appear on the QOrder screen. You will learn how to choose a layout in BLogic View, save the setting, and understand how the update appears on QOrder devices. Version Support Supported on: Applicable modules: ℹ️ If you do not see the Display Settings tab or […]
Introduction This article explains how to hide the Custom Tip button on the Tip screen.By enabling this option, you can control whether customers or staff are allowed to enter a custom tip amount during checkout. You will learn how to configure this setting in the POS Dashboard and how it affects the Tip screen on […]
Introduction This guide shows you how to customize the size of item buttons only on both the Sales Screen and Self Order (SOrder) interfaces via the POS Dashboard. Modifier buttons are not affected by this setting. You can choose from preset sizes or enter custom dimensions, with real-time previews to help visualize your changes. Table […]
Introduction Table of Contents Content Method 1: Setup on QOrder Handheld You can configure the receipt printer directly on the QOrder Handheld device. This method is ideal for quick setups or when using the device’s built-in printer. Note: Ensure the printer is powered on, connected (if external), and loaded with receipt paper before testing. Method […]
For tickets processed and paid via the handheld device, follow these steps to perform a partial refund or a full refund: I. For transactions that have not yet been settled 1/ Access Batch Settlement: On the handheld device’s main screen, tap on Batch Settlement. 2/ Locate the Ticket: Enter the ticket number to search for the […]
When employees clock out, they might see a details screen requesting additional information. If this step is unnecessary for your business, the POS system allows you to skip the clock-out details screen to simplify the process. This guide explains how to set up the feature on the POS dashboard and how it works. A. Setting […]
In this article, you will learn a step-by-step process for executing a Batch Settlement on your Handheld POS. Here are the steps: Step 1 From your main screen, find “QOrder” and click on it. Step 2 From your Handheld POS main screen, click on Batch Manager. Step 3 You will see a screen similar to […]