Introduction This article explains how to scan an item barcode to add the item to an order in QOrder. You will learn how to enable the feature, scan items from the Order screen, and understand what happens when an item cannot be added. Barcode scanning helps staff add items faster and reduce manual item searches […]
Introduction This article explains how to set up the Auto close Signature page after option on the Kiosk.This feature helps the Signature page close automatically if the customer does not sign within the configured time. Version Support Item Support Release Version 2026.05.21 Module Kiosk Setting Location Kiosk > Settings > Configurations Feature Auto close Signature […]
Introduction This article explains how to enable View-Only Menu Mode for QR Code Dine-In.When this option is enabled, customers can scan the QR code to view the online menu only, without placing orders or making payments. You will learn where to turn on the setting, what customers will see, and how this affects the ordering […]
Introduction This article explains how to set up and use the Online Pickup Chargeback Prevention flow across License Dashboard, BLogic View, Online Ordering Web, and Point of Sales (POS). You will learn how to enable the required settings, how the customer flow works after payment, and how store staff confirm pickup by scanning the customer’s […]
Introduction This article explains how to control which payment methods each user role can use. You will learn how to configure payment permissions in the POS Dashboard. Version Support ℹ️ Note: If you do not see the Other payment methods permission, please contact Support to confirm that your system is on a supported version. Table […]
Introduction This article explains how to transfer multiple tickets to another staff member from the POS Unpaid Tickets screen. You will learn how to select tickets, choose the receiving employee, and understand which tickets can or cannot be transferred. Version Support ℹ️ Note:If you do not see the Transfer Tickets button, please contact Support to […]