Introduction This article explains how to track voided payments across your system. You will learn how to turn on the option that asks staff for a reason when they void a payment, how that looks on the POS/QOrder screen, and where to review everything in the Voided Payments report in Blogic View. This helps owners […]
Introduction This article explains how to view Live Staffing directly on your POS, without opening a browser or logging in to Blogic View. You will learn how to turn on the permission that controls access, how to open the feature from the POS main screen, and what to do if you see a permission warning. […]
Introduction When a cashier assigns a customer to a ticket, the POS asks for the customer’s phone number and then shows a screen to collect more customer details. This article shows you how to choose which of those detail fields appear, and which ones staff must fill in. You will learn where to find the […]
Introduction This article explains how to control which staff can process token sale and token refund transactions in your POS and QOrder apps. You will learn how to turn these two permissions on or off for each permission group from the POS Dashboard. Using these permissions helps you limit sensitive credit card actions to trusted […]
Introduction This article shows you how to set up and use the new Open Cash Drawer reason feature. You will learn how to require staff to select a reason each time they open the cash drawer manually, how to manage the list of reasons, and where to review this activity in a report. This helps […]
Introduction This article shows you how to handle a customer appointment from start to finish on the POS Dashboard. You will learn how to create a new appointment, pick services and add-ons, assign an employee, check the customer in, complete the services, and take payment. Using this flow keeps your front desk organized and makes […]
Introduction This article explains how to use the Print By Sale Type setting in your Prep-Printer configuration. With this setting, you can control which types of orders (Sale Types) each kitchen printer will receive prep tickets for — so each station only prints what it needs. For example, you can set one printer to only […]
Introduction This article explains how to set up a Loyalty Program in your POS Dashboard, including how customers earn reward points and how they redeem those points for rewards. You will also learn how to manually adjust a customer’s reward points. This feature helps you build repeat business by rewarding customers for purchases and visits. […]
Introduction This article explains how to set up your restaurant’s table layout using the Full Service Layout feature in BLogic POS Dashboard. You will learn how to create seating areas, add table symbols to a floor plan grid, configure area settings such as gratuity fees, and resize tables to match your actual floor plan. This […]
Introduction This article explains how to view, add, edit, and delete time entries in BLogic View. You will learn how to manage employee clock-in/clock-out records and make manual adjustments when needed. Accurate time entries help ensure correct payroll calculations and staff labor reports. Version Support Product / Module Supported Version BLogic View 2026.06.10 Note: If […]