Introduction This article explains how to enable and use the Automatic SMS on Ticket Completion feature for KDS Android. By setting up this option, customers will receive an SMS notification when their order is fully completed, improving communication and the pickup experience. You will learn how to activate the feature, edit the SMS content, and […]
Introduction This article explains how to change the status of a table to “Waiting For Server” in the Full Service Layout of the POS. This feature helps staff visually mark a table as waiting to be served, using a gray color, without affecting other business workflows. Version Support Table of Contents Feature Overview Configuration in […]
Instructions: The Pre/Post Modifiers feature enhances order customization by allowing staff and customers to easily modify items with clear, flexible options. Pre-modifiers add descriptive text before a modifier (e.g., “NO Sugar,” “EXTRA Ice”), while post-modifiers add text after a modifier (e.g., “Add Boba,” “Sauce ON SIDE”). This update improves accuracy in order preparation, reduces mistakes, […]
Introduction This guide explains how to assign POS Workstations to specific prep label printers in the POS Dashboard. This allows better control over which POS Workstations can send print commands to each label printer. Table of Contents 1. Accessing Prep Label Printer Settings 2. Assigning POS Workstations 3. How the Assignment Works 4. Saving and […]
Introduction This step-by-step guide is designed to help support agents and restaurant operators successfully integrate BLogic POS with an online ordering integration platform that connects to delivery service providers (DSPs) such as Uber Eats. The integration simplifies the connection process and enables restaurants to manage online orders directly through their POS system. This guide walks […]
Introduction Setting a default tax on the POS Dashboard ensures that the selected tax rate is automatically applied to new items, streamlining your sales process. This guide will walk you through the steps to configure a default tax in the POS Dashboard. Follow these steps to set a default tax on the POS Dashboard: Note: […]
The POS Dashboard allows you to customize the Time Clock Report by choosing between a 12-hour (e.g., 2:30 PM) or 24-hour (e.g., 14:30) format for better usability. Follow these steps to configure the time format for your Time Clock Report: Your Time Clock Report will now display times in the selected format, enhancing readability for […]
Introduction This guide provides instructions on using the new “Do not allow to clock out before closing out tickets” feature in the POS Dashboard settings under the Time Clock section. This feature ensures employees close tickets before clocking out, with options to apply the rule to all tickets or only the employee’s own tickets. Content […]
IntroductionThis guide will help you turn on the tip option on the Customer-Facing Display (CFD) using the POS system. Follow these simple steps to allow customers to add tips during transactions. ContentStep 1: Open the POS SystemStart by launching the POS system on your device. Step 2: Access the Settings Menu From the main screen, […]
This guide provides step-by-step instructions on how to manually add or deduct money from a gift card using the Point of Sale (POS) system. It also includes information on setting up employee permissions to use the Advance feature. Table of Contents 1. How to Access the Gift Card Feature To begin managing a gift card […]