Introduction Setting a default tax on the POS Dashboard ensures that the selected tax rate is automatically applied to new items, streamlining your sales process. This guide will walk you through the steps to configure a default tax in the POS Dashboard. Follow these steps to set a default tax on the POS Dashboard: Note: […]
This setting lets you choose what time the Kitchen Display System (KDS) shows for orders: the ticket creation time (when the order is placed) or the fired time (when the item is sent to the kitchen). Here’s how to configure it: Notes: FAQ Q: What’s fired time vs. ticket creation time?A: Fired time is when […]
The POS Dashboard allows you to customize the Time Clock Report by choosing between a 12-hour (e.g., 2:30 PM) or 24-hour (e.g., 14:30) format for better usability. Follow these steps to configure the time format for your Time Clock Report: Your Time Clock Report will now display times in the selected format, enhancing readability for […]
Introduction This guide provides instructions on using the new “Do not allow to clock out before closing out tickets” feature in the POS Dashboard settings under the Time Clock section. This feature ensures employees close tickets before clocking out, with options to apply the rule to all tickets or only the employee’s own tickets. Content […]
IntroductionThis guide will help you turn on the tip option on the Customer-Facing Display (CFD) using the POS system. Follow these simple steps to allow customers to add tips during transactions. ContentStep 1: Open the POS SystemStart by launching the POS system on your device. Step 2: Access the Settings Menu From the main screen, […]
Introduction This guide provides step-by-step instructions on how to retrieve configuration parameters from the License Server and apply them to your POS Express system. This function allows POS Express to automatically sync and apply settings that are associated with your license. Steps to Retrieve Parameters Open POS Express. 1. Click the “Options” buttonThis button is […]
This guide provides step-by-step instructions on how to manually add or deduct money from a gift card using the Point of Sale (POS) system. It also includes information on setting up employee permissions to use the Advance feature. Table of Contents 1. How to Access the Gift Card Feature To begin managing a gift card […]
The Hold Item feature on the Point of Sale (POS) system allows staff to temporarily hold items in a sale without sending them to the kitchen for preparation. This feature is useful in various scenarios, giving employees flexibility to manage orders based on specific needs. This article explains how to use the Hold Item feature […]
Introduction Table of Contents 1. Accessing the Employee List To begin using the Employee List feature in the POS system: 2. Understanding the Employee List Interface Once you access the Employee List, you’ll see a list of employees on the left side with their names and current totals (e.g., $0.00 if no sales are recorded). […]
Introduction Available starting with release v.7.2025.03.26 Stay on top of your business with the “Email Notification for New Online Orders” feature! This functionality allows owners to receive real-time email alerts whenever a new online order is placed. By setting this up through the licensing configuration, you can ensure that every successful order submission or payment […]